Privacy Policy

Introduction

Welcome to KalpaTouch. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

This Privacy Policy governs the privacy policies and practices of our website and applications, offering NFC Digital Business Cards, Digital Profiles, AI Profile Builder, CRM, Portfolio Websites, and related services.

Information We Collect

Personal Information

Account Information (Name, Email, Password)
Contact Information (Phone, Address)
Business Information (Company, Title)
Profile Information (Social Links, Bio)

Platform Data

Uploaded Images, Videos, and Documents
NFC Card Data & Scans
Lead Information & Contacts
Portfolio Content

AI & Analytics Data

AI Profile Data & Preferences
AI Lead Scoring Data
AI Follow-up History
Usage Analytics & Interactions

System Data

Cookies & Tracking Data
Device & Browser Information
Location Information (IP-based)
Payment Information (Stored securely by processors)

How We Use Your Information

We use the information we collect or receive to:

Provide and Manage Services: To facilitate account creation, authentication, and provide our core CRM and digital card services.
AI Processing: To power our AI Profile Builder, AI Lead Scoring, and Follow-up Assistant, providing you with personalized insights.
Lead Management: To organize and present the leads you capture through QR codes and NFC cards.
Website Personalization: To customize your portfolio and digital profile experiences.
Analytics: To monitor and analyze usage and trends to improve your experience with KalpaTouch.
Security: To keep our platform safe and secure, and prevent fraud.
Communication & Marketing: To send you administrative information, product updates, and promotional communications (which you can opt out of).
Legal Compliance: To comply with legal obligations and resolve disputes.

How We Share Data

We do not sell your personal information. We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

Third-party Services: Cloudinary (Media Hosting), AWS/Render (Hosting Providers).

Payment Providers: Razorpay, Stripe, or Apple/Google Pay for processing subscriptions. We do not store full credit card details.

Analytics Providers: Google Analytics and internal tracking tools to understand user behavior.

Law Enforcement: When legally required by court orders or subpoenas.

Business Transfers: In the event of a merger, sale of company assets, financing, or acquisition.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access Data: Request a copy of the personal information we hold about you.
Correct Data: Request correction of inaccurate or incomplete data.
Download Data: Request a structured, machine-readable export of your data.
Delete Data: Request the deletion of your personal data.

Account Deletion

You have the right to request the permanent deletion of your KalpaTouch account and all associated data in compliance with Google Play and Apple App Store policies.

Request Account Deletion

Cookies & Tracking

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

Security

We implement a variety of security measures to maintain the safety of your personal information, including robust encryption (TLS/SSL), secure server architecture, and strict access controls. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

International Transfers

Your information may be transferred to, stored, and processed in countries other than your own. We take all necessary measures to ensure your data is treated securely and in accordance with this Privacy Policy and applicable laws.

Children's Privacy

We do not knowingly solicit data from or market to children under 13 years of age. By using the Services, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

Third-party Links

Our website and app may contain links to third-party websites or services that are not owned or controlled by KalpaTouch. We are not responsible for the privacy practices of such other sites or services.

Changes to Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently.

Contact Us

If you have questions or comments about this policy, you may email us at:

support@kalpatouch.com